We are so sure you will be happy with the quality of our products, we offer a money back guarantee on all our gift items.
Return the item within 10 days of receiving your order for a full refund. Only merchandise received in original condition will be accepted. Shipping charges are not refundable only the cost of merchandise.
Notify us by email at earthlycharms.@aol.com for all returned items.
If an item appears to have broken during shipping hold on to the item and contact us immediately. We will ship a replacement item and provide instructions for the broken merchandise.